Federated Search implimentation case study
MetaSearch-Two Clicks to full text
Judi Briden
University of Rochester River Campus Libraries
Usability Studies indicated that search was Google for the students
On Academic library sites – users face serial failure
Can’t find articles
Make assumptions the librarly fails to match
Seldom ask for help
Librarians just know about books
Follow a UCD design process
Very collaborative
Multiple iterations before and after release
Ethnographic research
Did studies with students describing how they research
Did video studies of dorms
Did disposable camera study with users
Had students show where they go on campus for a day
Learned a lot about the undergraduates
Planning on continuing the Ethnographic study, as it was very valuable
Goal – reduce the serial failure
Skip complicated paths to databases
Don’t make me choose before I search
Accept what I type in
Don’t expect me to read before search
Use labels I understand
Original title – Articles and More
New title – Find Articles
Started simple, added complexity slowly, based on usability and ethnography.
Final result was similar to ours, full page, radio buttons have descriptions
General search, sciences, social science, arts and humanities
Search takes 10- 30 seconds to come back – big issue
Tabbed basic search and advanced search
Highlighting the terms was very important
Added part of abstract
List source
More>>> full abstract, subject terms, native database
Title link automagically brings back full text, PDF, etc. – if no full text available, moves to catalog with location- looking to do a map, but no time yet. If not in catalog, go to interlibrary loan.
Advanced search for people who know about particular databases. Still one search box. Advanced search shows number of hits per page.
Set up searches for each course, with specific databases to be searched for each course. This is done at the enterprise search level. I wonder if we could do something similar for service line, or communities, at the enterprise search level, rather than the community level? Maybe not. . .
Looking to add a Google scholar tab in find articles
Take advantage of customizations
jbriden@library.rochester.edu
Judi Briden
University of Rochester River Campus Libraries
Usability Studies indicated that search was Google for the students
On Academic library sites – users face serial failure
Can’t find articles
Make assumptions the librarly fails to match
Seldom ask for help
Librarians just know about books
Follow a UCD design process
Very collaborative
Multiple iterations before and after release
Ethnographic research
Did studies with students describing how they research
Did video studies of dorms
Did disposable camera study with users
Had students show where they go on campus for a day
Learned a lot about the undergraduates
Planning on continuing the Ethnographic study, as it was very valuable
Goal – reduce the serial failure
Skip complicated paths to databases
Don’t make me choose before I search
Accept what I type in
Don’t expect me to read before search
Use labels I understand
Original title – Articles and More
New title – Find Articles
Started simple, added complexity slowly, based on usability and ethnography.
Final result was similar to ours, full page, radio buttons have descriptions
General search, sciences, social science, arts and humanities
Search takes 10- 30 seconds to come back – big issue
Tabbed basic search and advanced search
Highlighting the terms was very important
Added part of abstract
List source
More>>> full abstract, subject terms, native database
Title link automagically brings back full text, PDF, etc. – if no full text available, moves to catalog with location- looking to do a map, but no time yet. If not in catalog, go to interlibrary loan.
Advanced search for people who know about particular databases. Still one search box. Advanced search shows number of hits per page.
Set up searches for each course, with specific databases to be searched for each course. This is done at the enterprise search level. I wonder if we could do something similar for service line, or communities, at the enterprise search level, rather than the community level? Maybe not. . .
Looking to add a Google scholar tab in find articles
Take advantage of customizations
jbriden@library.rochester.edu
posted by Ed Dale at 8:05 AM
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