Tuesday, November 07, 2006

From imagination to return of investment

From imagination to return of investment
Matt Chapman

Creating a tacit knowledge transfer process
KM at beginning and end of the innovation pipeline

Accessing the knowledge
Time based events – small group, asks big group for help, get solution
Ask the experts – small group advertise skills, big group share problems, and get the solution.

Converting Knowledge to value
If there is no innovation pipeline, then things sort of happen – rather than building on the past, we get corporate amnesia.

Could we / should we be the enabler of service line innovation?

Ask specific questions – leads to better concepts.

Proven 927% ROI
Idea Central
Open Innovation
Innovation Arms Race
Imagine accessing the knowledge of your customers, partners, suppliers, etc and get the value from all of them?


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